WhatsApp. 3B+ people a month
9:41
SStrike LanesBusiness account
Today
Any lanes for 6 tonight?6:12 PM
Thanks for messaging Strike Lanes! We'll get back to you within 1 business day.6:12 PM
It's for tonight6:20 PM
Bring your business to billions of customers in
The agentic storefront for multi‑location businesses.
For chains that run on appointments, classes and reservations.
Bring your business to billions of customers in
The agentic storefront for multi‑location businesses.
For chains that run on appointments, classes and reservations.
It's my wife's birthday Saturday. Couples massage? She loves the hot stones.
Happy early birthday to her. Chelsea is full Saturday, but Union Square has the couples suite, and Maria, her usual, can take her.
Couples hot stone90 min · Maria and Jon · Union Square
Sat 103:00 PM4:30 PM6:00 PM
3 PM, please.
Couples massage2 credits
Hot stone upgrade × 2$40.00
Due today$40.00
Pay $40
Booked. See you Saturday.
Your customers already live in these apps.
Billions of people ask, plan and buy here every day. Unchime helps you show up.
WhatsApp. 3B+ people a month
ChatGPT. 900M people a week
iMessage. Built into every iPhone
Claude. 10M+ people a month
Gemini. 1B+ people a month
Recommended
Be the one the assistant picks.
AI assistants recommend what they can confirm. Unchime feeds them your live hours, prices and openings at every location, so you're the answer they can stand behind.
Accurate everywhere it's asked. One source of truth for every location, in every assistant.
ChatGPTDeep tissue massage tonight near Union Square?
Harbor Spa in Chelsea has deep tissue openings tonight. Open until 10 PM, 60 min for $140, about 8 minutes away.
I couldn't confirm Serenity Day Spa's hours.
ClaudeDeep tissue massage tonight near Union Square?
Harbor Spa in Chelsea is your best bet. They're open until 10 PM with deep tissue tonight, 60 minutes for $140.
I couldn't confirm Serenity Day Spa's hours.
GeminiDeep tissue massage tonight near Union Square?
Harbor Spa (Chelsea) has deep tissue openings tonight. Open until 10 PM, 60 min for $140, about 8 min away.
I couldn't confirm Serenity Day Spa's hours.
Harbor Spa · ChelseaOpen until 10 PMDeep tissue · 60 min$1402 openings tonight
See how often you're recommended. Track how often assistants name you, in real-time.
72%
of nearby massage questions named Harbor Spa this week.
- ChatGPT78%
- Claude70%
- Gemini68%
Based on 150 questions across your 4 neighborhoods.
Get picked more often. When an assistant passes you over, we find out why and fix it, at every location.
4 changes this week3 made by us, 1 waiting on your OK.
This week at Harbor SpaAll 4 locations
- Union Square wasn't listing couples massage.Catalog updated
- Assistants kept asking about parking in Chelsea.FAQ updated
- Gemini had last month's Sunday hours for Williamsburg.Hours corrected
- Lost "prenatal massage near Chelsea" to Serenity Day Spa.Review
Booked
From text to booking in one thread.
Works the same way in
- ChatGPT
- Claude
- Gemini
WhatsApp- iMessage
- Text
7:30 with Maria, please.
A $30 deposit holds tonight's spot. It comes off your session.
Deep tissue60 min · Maria · ChelseaTonight 7:30
Session$140.00
Deposit today$30.00
Pay $30 depositYou're booked for 7:30 tonight with Maria. Free to cancel until 5 PM.
Is there a better price if I come every month?
The 5-massage pack works out to $120 a visit instead of $140, and the credits work at all 4 locations.
5 × 60-min massageAny location · Good for 12 monthsSave $100
Per visit$140 $120
Total$600.00
Buy pack · $600Done. 5 credits are on your account. Want to use one for Thursday?
Can you find a time for the four of us on Saturday?
Union Square has the group suite open twice on Saturday. Vote and I'll hold the winner.
Which time works?
Sat 11:00 AM3
Sat 2:30 PM1
11 AM it is. The suite is held for four, and each of you can pay your share right here.
Can I move tonight to tomorrow?
Yes, it's before 5 PM, so there's no fee. Maria has two times tomorrow.
Deep tissue60 min · Maria · ChelseaTomorrow
6:00 PM7:30 PM8:00 PM
6 works.
Moved to tomorrow at 6. Your $30 deposit carries over.
I hurt my shoulder last week. Is a massage still OK?
That's one for the team at Chelsea. I've passed it to them with our conversation, and they'll reply right here.
Sent to Chelsea front desk
Priya · Chelsea
Hi, it's Priya. Maria can do a gentle session that stays clear of the shoulder. Want 7:30 tonight?
Retained
Turn first visits into regulars.
60% of consumers refuse to download loyalty apps. Unchime puts your rewards, reminders and rebooking in the apps they already use every day.
Brings them back. Not a reminder blast. Unchime knows each customer's rhythm, their therapist and their last visit, and keeps the conversation going when they say "not now."
Loyalty without the app. Punch cards get lost and points apps go unopened. With Unchime, visits, credits and perks apply on their own, right in the conversation.
The red carpet, inside ChatGPT. Your regulars are already asking ChatGPT. Meet them there with your own branded app: it knows their usual, their credits and their favorite therapist, and books in a tap.
Native to every channel
A booking experience you'll brag about.
iMessage
- Saturday, Oct 10Chelsea1:00 PM2:30 PM4:00 PM5:30 PMHHarbor SpaDeep tissue · 60 min · with Maria
Pick a time in the thread. Live times appear as a mini app. One tap holds the slot.
- See you tomorrow at 7:30 with Maria. Still good?
Thumbs-up confirms. A reaction to a reminder counts as a yes.
- Which Saturday?Oct 17 · 1 PM5Oct 24 · 11 AM1
Group bookings by poll. Join the group chat, run a poll, hold the room.
- HHarbor Spa4 locationsAdd to Contacts
Saved as a contact. Reminders arrive from Harbor Spa, not a number.
- 0:12Got it: color touch-up with Priya before Friday. She has Thursday at 5. Want it?
Understands voice messages. Customers talk, Unchime books. No typing required.
Can I get these? Thursday after work?Book from a photo. Customers send the look they want. Unchime matches the service, the time it takes and the artist who does it.
WhatsApp
- Hi Sam, a reminder: deep tissue with Maria tomorrow at 7:30 PM, Harbor Spa Chelsea.6:00 PMConfirmReschedule
Confirm or reschedule in a tap. Reminders with buttons, not "reply C to confirm."
- Massages · ChelseaSwedish · 60 min$120Deep tissue · 60 min$140Prenatal · 60 min$130
Your menu, one tap away. Services and live prices for each location.
- Before your visitFocus areasNeckBackShouldersI agree to the 24-hour cancellation policySubmit
Forms done before they arrive. Intake and policies signed in the chat, not at the desk.
- Harbor Spa · Union SquareEast 17th Street6:00 PM
Two-way location sharing. Send a pin to the right door. Customers share theirs when they're running late.
- Fade and beard trim with Andre, 9:15 tomorrow at Midtown. Book it?9:31 PM
Understands voice notes. Where voice is the default, Unchime listens and books.
This, but shorter on the sides5:12 PMThat's a skin fade, about 45 min. Andre has 6:30 tonight.5:12 PMBook from a photo. Customers send a reference shot. Unchime matches the cut, the time it takes and the barber who does it.
For operators
A control tower that keeps you in charge.
Your rules, at every location. Set prices and policies once per location. Unchime never makes up a price or a discount.
Chelsea1 of 4 locations
- Deep tissue · 60 min
- $140
- Deep tissue · 45 min
- $110
- Deposit
- $25
- Cancel under 24h
- $40 fee
- Discounts
- Members only
- Packages
- This location
Your team, when it matters. Anything outside your rules goes to the right desk, with the conversation attached.
For Union Square desk2 min ago
Priya S. wants to use her package in Brooklyn"Can I use my last two facials at the Brooklyn spa instead? I moved."
- Package
- Facials · 2 of 3 left
- Why it's here
- Packages stay at one location
- Customer
- Gold member · 14 visits
ReplyFull conversation
Your numbers, by app and location. Payments go straight to your merchant account.
$41,920
booked through Unchime this week, across 4 locations.
Bookings by app
- iMessage96
- WhatsApp78
- ChatGPT56
- Gemini37
- Claude29
By location
- Chelsea88 bookings$12,740
- Union Square79 bookings$11,860
- Tribeca69 bookings$9,980
- Brooklyn60 bookings$7,340
Questions
Something else on your mind? We're happy to walk through your locations.
Do we have to switch booking systems?
No. Unchime connects to the system each location already runs, even if your locations use different ones. If yours isn't on our list yet, we build the connection.
- Mindbody
- Boulevard
- Zenoti
- Vagaro
- Fresha
- Square Appointments
- Phorest
- and more
How long does setup take?
About a week. We connect your booking system, load your services, prices and policies for each location, and you're live across channels.
Do customers need to download anything?
No. They book in apps they already use: WhatsApp, iMessage, text or an AI assistant.
Who owns the customer and the data?
You do. Bookings live in your system and the customer record is yours. Unchime isn't a marketplace.
We already use a messaging or reviews tool. Do we still need this?
Keep it. It handles conversations that already reach you. Unchime makes you bookable where customers are deciding, including AI assistants.
Do we need a WhatsApp Business account?
Yes, one for your brand. If you don't have one yet, we set it up with you during onboarding.
